The Importance of Customer Service

The telecoms industry is a highly saturated market, so to stay competitive, at Delta 365 we recognise the importance of customer service. We value any business that comes our way, big or small, and believe that every customer should receive the same level of care.

So many businesses are focused on profit figures, or brand recognition etc. however we understand that one of the most important things that sets us head and shoulders above the competition is our knowledgeable, UK-based service team. We are focused on delivering an exceptional service and we know that waiting on hold is most customers biggest bugbear, which is why 96% of all calls to our main number are answered within 3 rings- so you can speak to a member of our experienced team as soon as possible!

But don’t just take our word for it… Our excellent and friendly service is also proven by the reviews some of our customers have made;

 

“Delta 365 are a great company to work with. They are knowledgeable and have come up with practical and cost effective solutions to our telecoms needs. They are friendly, proactive and very competitive in their pricing. I have no hesitation in recommending them.”

 

“We have used Delta 365 and have found the service to be outstanding. They are easy to connect with and are knowledgeable & efficient in resolving any issues. I would not hesitate to recommend them.”

 

“Great company, friendly service with excellent communications. I felt I was always kept in the loop regarding the setting up and installation of my telephone system and business computer network. And it was excellent value compared to several other quotes that I got!”

 

Of course we also offer extremely competitive pricing and a wide range of services too, so why not test out our 3 ring policy and contact Delta 365 today on 08081 691 365, or visit our contact us page if you have any questions or would like any further information on how we can help your business with your telecoms needs.

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